Since 2018, energy market operators and anti-poverty organisations have been jointly calling for a simplified energy bill for the benefit of consumers. And now it’s happened! From 1 January 2022, suppliers will be asked to send their customers a simplified bill that fits on two sides of an A4 sheet of paper. But what will it include?

On Thursday 27 May 2021, the Chamber approved the bill to ban automatic renewal of dormant energy contracts from 2022. As a result of this decision, affected households will be able to save up to €1,000 a year on their gas and electricity bills. But what actually is a dormant contract and what does federal energy regulator CREG say about them?

With so many energy suppliers operating in the Belgian market, it can be hard to know who to choose. Whether it’s their gas and/or electricity prices, their boiler maintenance contract or their support package, you need to be an expert to compare them! To give you peace of mind when choosing, we set out the support services offered by the leading suppliers in the market (Luminus, Eneco, Engie and Lampiris) and reveal which is the best assistance from supplier to choose.

The Colruyt group is now offering green electricity and natural gas to Walloon and Flemish citizens. This new service is handled by its subsidiary Dats 24. Already a fuel specialist, Dats 24 is determined to establish its place among energy suppliers.

Since the liberalisation of the energy market in 2007, the number of players needed for its proper functioning has increased in Belgium. Regulators are included in this number. But who are they, how are they spread across our territory and above all, what is their role?