You need your EAN code for virtually all procedures related to your energy consumption. So it’s useful to be able to find it easily. But where should you look? We have made a list for you. If you have already changed your energy contract, you must have had to pass on your EAN code (‘European […]

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During winter, your energy supplier can suspend your contract in some cases. Hence, the winter truce doesn’t concern all consumers. What about you? Contents What is a “winter truce”? In Wallonia, supply contracts can be ended in winter… … but the Walloon system operator takes over You are an unprotected residential customer in Wallonia You […]

Regularly comparing prices for your energy contract is essential. It means you can take advantage of the best market conditions. But when should you do it? Find out about all the situations when it makes sense to review your gas or electricity contract, such as moving house or installing photovoltaic panels. The most obvious: when […]

Every year, 360,000 households spend € 600 too much on their energy. This amount can rise to € 3,450 for some 20,000 SMEs (source: CREG).  The reason: ‘dormant contracts’ whose prices are significantly higher than active products. To assess this additional cost, the regulator has developed CREG Scan. This tool is the first step when it comes to […]