In terms of remuneration, we receive a fixed administrative sum from the suppliers when a customer switches to them as a result of using our services. This guarantees that, in an objective way, the cheapest supplier is chosen. And, as a consumer, you don’t pay anything to Energyprice.be. 

If the sale has been concluded online, by telephone or away from the vendor’s place of business (door-to-door or at an exhibition, for example), you can change your mind. In such cases, you have a cooling-off period of 14 calendar days. Some suppliers also state in their terms and conditions that a registered letter is compulsory for cancelling an order. This is not the case. You can cancel your contract by telephone or by email.

No, you do not sign any contract with Energyprice.be. You are contractually and solely bound to the supplier with whom you have signed a contract. 

Contrary to what many people think, changing your gas and electricity supplier is very quick and easy! It will only take 5 minutes. If you have any concerns, Energyprice.be is there to help you before, during and after you take out your contract with a new supplier. The main steps are as follows :

• Enter your consumption data: to run a simulation, simply enter your post code, your electricity and/or gas consumption and the number of people in your household. If you know your current supplier and the type of contract you have with that supplier, please specify those details. Energyprice.be will then be able to give you a potential estimate of your future savings (visit the comparison site).
• Compare and select: using your consumption data, Energyprice.be will first present you the five most competitive pricing options based on your profile. You can also see details of all the pricing options available on the Belgian market. If you wish, you can also make selections based on how green the electricity is (100% green or not), the type of contract (fixed or variable) and the duration of the contract (12 months or more). Next, simply click on the button to register.
• Fill in the supplier’s registration form: to complete your registration, you need your most recent partial bill or annual breakdown (adjustment). On this document, you will find two pieces of information that you will need to enter: your EAN code and the end date of your current contract.
• Once this form has been duly completed and validated (less than five minutes), the supplier will send you an email or letter confirming that your contract has been set up.
• Finalising the change of supplier: two weeks before the planned start date of your new contract, you will receive a meter reading request from your distribution system operator. You can provide your current meter readings Using this information, your previous supplier will then produce his final closing bill. Your new supplier will use these readings as the opening readings for his future billing.

Each month, the prices and promotions of all the suppliers in Belgium are updated on the Energyprice.be website. An initial update is done on the first working day of every month based on the pricing options that are publicly available on that date. Prices are then added as the suppliers publish them. Energyprice.be compares the products of all the suppliers operating in the electricity and gas market in Belgium, taking account of the information provided by the user in the comparison form. The potential savings for the following year are then calculated.

Energyprice.be is a team of energy experts who assist the consumer. As we are independent, we can offer a free, personalised, no-obligation service. Energyprice.be is also an online platform certified by the CREG (the Commission for the Regulation of Electricity and Gas). This lets consumers compare energy suppliers so that they can reduce their gas and electricity bills, cut down on their paperwork and choose 100% green energy. 

In all cases, it is the operator (DSO) who is responsible for maintaining and reading your meter. At the appropriate time, they will send you a document informing you that one of their employees will visit you to read your meter, and/or inviting you to send your reading yourself, if you prefer. The operator will then send this information about your consumption to your supplier. Your supplier can then produce your bill. You will not be billed for this reading as it is already included in your bill.

You can usually find it on your energy bill. If you can’t find it on your bill, you can also contact your distribution system operator (DSO).